IT-delivery

IT-delivery is a method in which corporation provides users access to IT services, which include applications, data storage and other business resources. IT delivery covers design, development, deployment, operation and retirement.

 

Navigating shift to a Digital Enterprise, needs a thorough relook at current IT-Delivery, adapt emerging best practices and frameworks.

 

At a high level our offerings include:

Automation at the Core.:

 

Automation can reduce efforts up to 20% and bring in required agility, accuracy and consistency in IT Operations

 

We can engage with you and launch a Program to:

 

–          Set up Automation CoE.

–          Analyze current workloads for Automatability.

 

–          Decide on technical approach for Automation.

 

–          Financial Impact Analysis and ROI.

 

–          Build Proof of Concept

–          Productionise Automation over 2-4 Quarters across in target Programs,

 

User Experience Transformation

 

Assess, develop business case for deploying appropriate technologies/SaaS services -Office 365, Service Now, Virtual Agents, Mobility Solutions, App Store etc. An integrated approach, can provide world class experience and improve productivity of your employees.

 

Establish Process and Compliance Frameworks & Train People for:

 

  –Agile, ISO, GDPR and Program specific requirements

 

Globalise and Digitise Support Model.

 

 

  • If you are a Global organization, you need to examine need for setting up Global Shared Services Center in India etc. catering to IT & Digital needs all your business units with appropriate chargeback models.

 

  • Exploit Data driven AI products to make delivery more predictable and reliable.

 

  • Launch reskilling programs to build capability needed for new delivery ecosystem.
  • Set up a robust service integration for new Hybrid cloud, SaaS driven vendor ecosystem to ensure predictable business outcome from IT operations.

 

  • We can assign a cross functional team of specialists to develop a Target Delivery

Architecture, Model, KPIs and overarching governance framework to drive modernization of Delivery and enhance impact on Business Outcome.